Dreamprints.in offers a 5 Day Return/Replacement guarantee on the products we sell. ( Customised products are exempted for returns, until and unless there is any defect in the products or damages during Shipping)
Please file a replace/return request within 5 Days of receiving the product of which you would like to replace/return. You can return/replace the product using the Requests added under your orders under My Orders Page.
How do I get Replacement for my product?
- 1) We Provide Replacement for the same design to which the order was placed earlier.
- 2) Once the replacement request is placed from the client, we may ask for the damage verification of the product through your registered contact number.
- 3) If your request and product fulfills the reason for replacement, we would initiate a reverse pickup within 2 days and once we receive the product from you, your Replaced order will reach you in the next 7 Working days.
- 4) For Better Experience and Performance please leave Your Feedback along with the product to serve you better.
How do I get Refund for my product?
- 1) If Your Product fulfills the return verification process, a reverse pickup would be initiated within 2 days.
- 2) Once the product reaches us, the refund will be initiated on the same day. However the Payment gateways may take 3-5 Working days to refund your amount depending upon your payment medium.